Brittany – Cypress, Jenkins, Playwright

Led comprehensive QA efforts for a multi-brand e-commerce ecosystem specializing in bathroom fixtures and accessories. The platform integrated product catalogs across multiple brands with real-time inventory, custom pricing, and dealer-specific features.

• Designed test strategies for 21+ web applications;
• Implemented centralized test management using Azure DevOps/TestRail;
• Created automated test framework with Playwright;
• Developed visual test coverage maps;
• Established standardized QA processes.

Served as Senior QA Engineer in a two-person QA team with QA manager oversight, supporting a high-traffic e-commerce platform specializing in digital memorial products and services. Focused on testing payment integrations and third-party services and ensuring compliance for sensitive customer data management.

• Executed comprehensive manual and automated testing for high-traffic e-commerce platform using Cypress;
• Spearheaded migration from TestRail to Xray, improving test case organization and reporting;
• Decreased release rollbacks through thorough regression testing and early bug detection;
• Successfully managed payment gateway testing across multiple providers;
• Maintained test documentation and provided detailed bug reproduction steps for a development team;
• Achieved consistent 100% test coverage for critical user flows and payment processes.

Supported quality assurance for a government digital loan processing system, enabling streamlined application and management for student loans.

• Improved QA process transparency between Project Management and QA teams;
• Implemented weekly progress reporting system;
• Created comprehensive test documentation using mind maps;
• Achieved 100% client satisfaction rating;
• Established QA best practices documentation.

Performed integration testing for a core banking system transformation project, focusing on new feature implementations and system upgrades for a regional financial institution.

• Increased test coverage by 30% for new banking features;
• Led client communications, resulting in improved team efficiency;
• Executed integration testing for critical banking functions;
• Created comprehensive test suites.