Summary

Cloud-based healthcare SaaS platform supporting enterprise organizations with risk management, compliance, patient safety, and quality improvement. Serves hundreds of enterprise clients, developed and released across multiple environments by multiple cross-functional engineering teams.

• Coordinated delivery across 5 cross-functional engineering teams, managing weekly release cycles across 5 environments with per-client version management for enterprise healthcare customers.
• Owned the dependency register and risk register, proactively surfacing blockers and driving resolution paths ahead of release windows.
• Managed client-specific release schedules — provided 2–3 days' advance notice for hospital clients, coordinated off-hours deployment windows, and grouped API-deprecation comms around demo/testing periods rather than hard cutover dates.
• Led cross-functional program planning, aligning Product, Engineering, QA, and Operations on milestones and delivery commitments.
• Drove continuous process improvement to increase release predictability and reduce coordination overhead across teams.
• Responded to a pre-production mis-release incident with immediate ownership: coordinated rollback, escalated transparently, and implemented stronger verification practices that prevented recurrence.

Cloud-based healthcare SaaS platform enabling enterprise healthcare organizations to manage patient engagement, communication, and digital community interactions. Deployed across multiple environments with strict release quality and compliance requirements.

• Facilitated all Agile ceremonies — daily stand-ups, sprint planning, retrospectives, and sprint reviews — for a cross-functional engineering team.
• Coordinated end-to-end release management across multiple environments, maintaining release schedules, dependency tracking, and delivery risk visibility.
• Collaborated with Product Owners and Engineering Managers on backlog refinement, capacity planning, and release readiness.
• Maintained structured stakeholder reporting on delivery progress, risks, scope changes, and release notes.
• Tracked team velocity and burndown trends, enabling realistic sprint commitments and balanced workload distribution.
• Acted as a bridge between technical and non-technical teams to ensure shared understanding of goals and delivery timelines.

A healthcare workforce management SaaS solution that enables healthcare organizations to optimize staff scheduling, workforce deployment, and operational efficiency. The product is developed by Agile, cross-functional engineering teams and serves enterprise healthcare customers.

• Facilitated Scrum ceremonies and coached the development team on Agile practices, fostering a culture of continuous improvement.
• Coordinated release planning and execution across multiple environments, managing schedules, dependencies, and delivery risks.
• Collaborated with Product, Engineering, QA, and DevOps teams to ensure high-quality, predictable software deployments.
• Identified and removed delivery impediments, maintaining clear communication with technical and business stakeholders on delivery status.

Led end-to-end talent acquisition for global software engineering and corporate teams within a healthcare technology organization, partnering with business leaders to scale hiring across multiple departments during a period of significant organizational growth.

• Led full-cycle IT and business role recruitment, collaborating with hiring managers to define requisitions and conducting HR interviews to identify top candidates.
• Managed and mentored the Skopje office TA team, setting goals, career paths, and conducting performance reviews.
• Developed and implemented a sourcing strategy with marketing and leadership teams, focused on brand awareness and passive candidate identification.
• Defined, tracked, and analyzed recruitment metrics to monitor performance and drive workflow improvements.
• Organized an annual graduate bootcamp program attracting 600+ applicants, building a sustained pipeline of early-career professionals.
• Led change management initiatives to support organizational scaling and adoption of best practices in a fast-paced environment.