Christopher – Python, LLM, .NET

The project's main aim was to manage participants, companies, contracts, courses, and qualifications for the academy. It also tracked participants' learning progress, created certificates, and used interfaces to ensure that all participants attended their courses.

Christopher's main responsibilities included the following:

• created front-end and back-end architecture;
• setting up a kubernetes cluster using IAC (Terraform);
• creating build and deployment pipelines in GitLab CI/CD;
• refactored a document service from LaTeX to GoLang.

The project was about building a chatbot as a plugin for the e-learning platform. The chatbot was designed to support students in their learning process and answer their questions. Self-written books and course material were used as the data source.

Christopher was responsible for the following:

• created a custom LLM in Python;
• integrated with a third-party ILIAS;
• integrated communication with OpenAI;
• wrote unit, integration and e2e tests;
• building a caching system and a rate limiter to prevent downtimes;
• deployment with GitLab pipelines.

The client was a direct distributor of frozen food and ice cream and currently operates in twelve countries. Customer service and the telephone agent were the inbound tools for managing customer inquiries and organizing delivery trips.

Main contributions included, but were not limited to:

• created front-end and back-end services;
• communicate with existing APIs & providers;
• roll out to different countries;
• created a multilingual system to support the different headquarters;
• workshops to refine the requirements.

This project's main scope was skill control within a CRM system for managing customer data for medium-sized companies.

Among others, the contributions included:

• created front-end and back-end architecture;
• debugged and resolved the application issues;
• wrote unit, integration and e2e tests;
• built the deployment pipeline.