Ilija – User-centered design, Figma, Product design

This is a Copenhagen-based company that offers flexible office furnishing solutions through a subscription model. Companies can get high-quality, sustainable furniture designed and installed, and they can scale, change, or update the setup as needed. The service is cost-efficient and reduces environmental impact by refurbishing and reusing furniture in a circular model, aiming to minimize waste.

• Created a new design library and approach for digital design and brand appearance;
• Used best UX practices and user physiology bias to bland business needs and user expectations;
• Redesigned the website and simplified the way of communication to the end user;
• Run daily workshops to determine objectives, flows and goals;
• Delivered mobile and desktop version of the website;
• Completely transformed and designed web structure.

The company is a leading association of inland freight forwarding and logistics companies in the Balkans region. It enjoys the trust of 1,300+ company members and numerous partners all over Europe. The mobile app offers features to support drivers' safety and efficiency, including personal alarms, weather maps, safety tips, legal assistance, service discounts, live support, and industry news.

• Designed mobile app for Android and IOS devices;
• Conducted workshops with stakeholders to align user needs and business goals;
• Supported development teams to ensure proper implementation of the design;
• Built user wireframes, low-fidelity designs, prototypes, and final designs
• Tested and validated design decisions with end users and domain experts;
• Designed UX/UI for new features, including personal alarms, reminders, storm and flood maps, safety tips, legal guidance, service discounts, payments, live support, and industry news.

This is a Swiss health service that negotiates better pharmaceutical discounts and supply terms on behalf of health plans that cover more than 100 million people. Their portal enables health plans and pharmacy benefit managers to secure optimal pricing and maximize cost savings.

• Analyzed user experience and developed new user flows;
• Applied best practices in user experience to enhance usability;
• Conducted user testing;
• Created a design system and library;
• Led workshops to define new features, such as archiving large volumes of important data.

The company is a global leader in shipping and vehicle logistics, managing the distribution to customers all over the world. The new platform design impacted overall operational efficiency by harmonizing and facilitating shipment processes such as forecasting, cargo and capacity management, vessel coordination, allocation supervision, shipping plans, and more.

• Set delivery processes to avoid waste of any resources;
• Designed a style guide library that provides design consistency;
• Created a user-friendly platform that reduces the difficulty of manual operations and automates flows efficiently;
• Conducted interviews and workshops with subject matter experts to identify improved workflows, new features, and user-focused solutions;
• Designed harmonized shipment processes like forecasting, cargo and capacity management, vessel coordination, allocation supervision, shipping plans, etc.