Luke – Agile, Kanban, Project lifecycle management

An independent economic regulator that oversees the water and wastewater sector, protecting consumers, promoting efficiency and competition, and ensuring long-term sustainability of essential public services.

• Led an AI and Digital Transformation Program as its founding lead;
• Shaped and delivered initiatives that modernised regulatory operations and unlocked new ways of working across the water sector;
• Led efforts to strengthen data maturity by putting in place platforms, processes, and governance;
• Improved data accessibility and quality;
• Championed modern engineering practices;
• Created conditions for scalable, future-proof digital capability across the organisation;
• Oversaw a portfolio of AI and digital transformation projects from concept through delivery and adoption;
• Brought together multidisciplinary teams, technology partners, and sector stakeholders to co-develop solutions;
• Ensured initiatives were delivered responsibly and efficiently to support long-term innovation across the sector.

A talent and consulting platform connecting high-growth technology companies with specialized Tech, Data, and Product freelancers, enabling rapid team scaling and delivery of strategic digital initiatives across the Nordic market.

• Delivered specialised consultancy services for the preparation of a high-value RFP for a managed service;
• Performed strategic analysis of RFP requirements and the competitive landscape;
• Developed compelling value propositions and win themes;
• Guided technical solution articulation and compliance matrices;
• Reviewed and refined proposal content for clarity, consistency, and persuasiveness.

A consulting and talent solutions platform connecting organizations with experienced interim leaders and specialized experts to drive transformation, manage critical projects, and support business growth during periods of change.

• Served in IT Director and Programme Director capacities for large enterprises, as well as CIO and VP of IT roles within SMEs.
• Supported organizations across the North West region and engaged in hybrid leadership assignments across Europe.

A global biopharmaceutical organization focused on researching, developing, and delivering innovative medicines to address serious diseases and improve patient outcomes worldwide.

• Owned global engineering functions and business-critical operations, including follow-the-sun ITIL incident management;
• Provided regional leadership across EMEA and Asia-Pacific for a global pharmaceutical organization;
• Directed offshore service delivery teams to achieve contractual performance targets across multiple service lines;
• Delivered a portfolio of strategic investment projects supporting business and technology objectives;
• Oversaw engineering and enterprise monitoring teams operating across on-premises and cloud environments, including AWS and Azure;
• Maintained responsibility for Equinix co-location facilities and pharmaceutical manufacturing datacentres across multiple countries;
• Led international engineering teams and service provider operations to meet service and operational performance metrics;
• Facilitated monthly service reviews, governance forums, and escalation processes;
• Managed an annual operational budget of $12M;
• Executed major transformation initiatives, including manufacturing datacentres, service provider integrations, mergers, acquisitions, and divestitures;
• Drove the multi-year integration of Celgene into the wider organization.
• Orchestrated the transition of live engineering and operations services from legacy providers to a new strategic partner.

A global biopharmaceutical organization focused on researching, developing, and delivering innovative medicines to address serious diseases and improve patient outcomes worldwide.

• Was responsible for stability and operations in EMEA and Asia-Pacific;
• Managed multiple pharmaceutical manufacturing sites and regional co-location datacentres;
• Served as EMEA workstream lead for a global SAP change programme;
• Led a major transition from R/3 to S4 Hana including interface redesign work and customisation testing;
• Acted as an integration advocate in market representing the goals of the business and the programme;
• Established new disaster recovery services across EMEA and Asia-Pacific to align with US infrastructure capabilities;
• Introduced an articulated trailer datacentre with associated logistics for invocation and annual testing;
• Expanded the team into China to provide global coverage for regional operations and business-critical incidents;
• Established best practices for follow-the-sun coverage, including communications strategy and time-zone handover protocols.

A global enterprise technology organization delivering cloud, infrastructure, networking, and data solutions that help businesses modernize operations, manage hybrid IT environments, and accelerate digital transformation.

• Established and scaled a regional PMO supporting technology transformation initiatives across 25+ countries in EMEA following a major IT outsourcing program;
• Directed a portfolio of approximately 50 concurrent projects spanning infrastructure, operations, and business transformation initiatives;
• Led and mentored a team of five Project Managers, driving delivery excellence, governance, and portfolio performance.

A global biopharmaceutical organization focused on researching, developing, and delivering innovative medicines to address serious diseases and improve patient outcomes worldwide.

• Managed infrastructure projects for BMS’s global healthcare and pharmaceutical business;
• Implemented projects in support of pharma manufacturing, research, financial shared services, and sales and marketing business units.