Narmadhaa – Product Strategy, Market & Competitive Analysis, SDLC

An AI platform that transforms customer conversations into searchable insights, helping product teams uncover evidence, identify patterns, and make better decisions faster.

• Led product strategy, roadmap, pricing, customer discovery, and go-to-market;
• Used Claude Code and AI-assisted development to prototype, debug, and ship product capabilities;
• Designed and launched the live MVP, transforming unstructured meeting data into transcripts, structured insights, and searchable knowledge;
• Automated Google Drive file processing.

B2B SaaS platform for manufacturers, distributors, and wholesalers that automates complex rebate management, calculations, reporting, and analytics, replacing spreadsheet-heavy processes and helping customers improve profitability.

• Owned end-to-end product and commercial outcomes, including product strategy, roadmap, prioritization, pricing, and revenue targets;
• Grew the product to Multi-Million+ ARR by identifying customer and commercial opportunities and translating them into product priorities;
• Led ongoing customer discovery with manufacturers, wholesalers, and distributors to understand workflows, pain points, and unmet needs;
• Expanded a key rebate calculation workflow based on customer research, driving a 37% increase in adoption;
• Reduced customer churn by approximately 20% by identifying onboarding and usability friction and working with Engineering, Sales, and Customer Success to address it;
• Led improvements to rebate analytics and data visualization, helping customers understand agreement performance and profitability;
• Worked closely with engineering from discovery through delivery, defining problems, validating solutions, and making scope and technical trade-offs;
• Contributed to pricing strategy, ROI analysis, and investment decisions, including team structure and resourcing;
• Led a cross-functional product team and supported engineering team development and performance.

B2B SaaS platform for geoscience and engineering professionals to analyze, model, and collaborate on subsurface data. The product ecosystem supports licensing and administration, usage visibility, cross-product experiences, cloud-based workflows, and product discovery.

• Owned product initiatives across licensing, administration, product access, and cross-product user experience;
• Delivered license administration improvements and product usage visualizations that contributed to a 20% increase in conversion and customer satisfaction;
• Led work on single sign-on across multiple products, making it easier for customers to access the broader product suite;
• Helped deliver a desktop tray experience that gave users a simpler way to discover and launch products across the portfolio;
• Improved cloud upload workflows by moving processing into the background, removing the need for users to wait in the front end;
• Ran product and growth experiments aimed at improving engagement and adoption across the product suite;
• Used customer research, product data, and experimentation to identify friction and prioritize improvements;
• Worked closely with engineering, design, and other product teams from discovery through delivery;
• Led discovery for an augmented reality product, taking it through validation and into an Early Access Program to test customer value and commercial viability;
• Collaborated across multiple product teams to improve shared platform capabilities and create more consistent customer experiences.

Digital products for enterprise customers designed to streamline operational workflows across construction, infrastructure, and freight industries.

• Combined business analysis and product management responsibilities across enterprise software projects in construction, infrastructure, and freight;
• Partnered directly with customers and internal stakeholders to understand operational challenges, workflows, and business requirements;
• Translated complex business processes into clear product requirements, user stories, and delivery priorities;
• Collaborated with engineering and delivery teams throughout discovery, solution design, development, and rollout;
• Contributed to a construction and water management solution for a leading construction firm, helping digitize operational workflows and improve access to information;
• Led the development of an Android freight management application supporting transportation and logistics workflows;
• Facilitated stakeholder discussions and resolved trade-offs between business requirements and technical constraints;
• Supported testing, implementation, and iterative product improvements based on customer feedback;
• Acted as a bridge between customers, business stakeholders, and technical teams to ensure delivered solutions addressed the intended operational problems.

Enterprise software development and support for large-scale business systems, progressing from mainframe development into team leadership while working on complex applications and coordinating delivery across technical teams.

• Progressed from mainframe developer to people manager, building strong technical and delivery experience across enterprise software projects;
• Led a team of 7 developers, supporting delivery, performance, development, and day-to-day team management;
• Worked on large-scale enterprise applications using COBOL and mainframe technologies;
• Translated business requirements into technical solutions and supported delivery from analysis through implementation;
• Coordinated work across developers and stakeholders to manage priorities, dependencies, and delivery risks;
• Reviewed technical work, supported problem-solving, and helped maintain quality across releases and production systems;
• Mentored developers and supported their professional growth through regular feedback and performance discussions;
• Built a strong foundation in software engineering, systems thinking, and cross-functional collaboration that later informed my transition into product management.