Oksana – Figma, Claude Code, Perplexity

An internal web app that helped coordinators organize events across different company locations and assign specific people to lead them.

• Conducted 10 user interviews and used Claude to help analyze patterns across responses, mapping a CJM that identified pain points and where to focus the redesign
• Redesigned the calendar and location-filtering flow based on prioritized pain points from research
• Independently proposed and designed 'Saved Views' after discovering through research that no one tracked more than 6 locations at once as an alternative to the 6-month backend refactor originally scoped by engineering.
• Collaborated with engineering to instrument the flow for accurate time-tracking
• Conducted usability testing
• Ran an A/B test (20 vs 20 users) to validate the redesign against a clear hypothesis
• Reduced event-creation time by 15% (40→34 min) without requiring the backend refactor initially proposed
• Identified and documented additional friction points for future iterations, prioritizing scope rather than solving everything at once
• Conducted accessibility audit of the design system and redesigned it based on accessibility standards

A web app for non-criminal US court staff to archive and manage case records, including linked financial and inventory details tied to each case. It handles a large, deeply branching case structure with many sub-categories and record types.

• Designed the information architecture for a new case-management system with deeply branching case types, including linked financial and inventory records
• Led a full redesign of the existing legacy application, replacing a workflow where staff previously entered case data manually in Word documents - reducing data-entry time and improving accuracy
• Built a UI Kit from scratch to replace old UI
• Restructured navigation to make the branching case hierarchy usable for court staff, receiving positive feedback from attorneys on ease of use

An internal booking web app that lets staff schedule meetings and bookings across 150 offices. Beyond the booking flow itself, it handled related catering expenses, document attachments, and inventory tracking tied to each booking.

• Redesigned the catering-expense flow, reducing submission steps from 5 to 1 and removing duplicate data entry and manual handoffs
• Mapped different AI-extraction outcomes (successful, missing fields, low-confidence, vendor mismatch) and designed a distinct UI response for each, then documented these edge cases for engineering handoff
• Designed validation states to catch duplicates, missing data, and invalid records before submission
• Conducted usability testing of the redesigned flow to validate it with real users before rollout

A B2B e-commerce web app for multi-channel sellers that centralizes listings, orders, and inventory across marketplaces like Amazon, eBay, Shopify, and Etsy, helping sellers avoid overselling and manage everything from one dashboard. It serves small and mid-sized sellers running stores across several channels at once.

• Designed a new "Warehouse" feature from research to shipped UI, including competitor analysis and flows for both web and mobile
• Redesigned the checkout flow to reduce friction for sellers completing multi-item orders
• Designed new landing pages to support marketing campaigns
• Created promotional videos and social media assets alongside core product work
• Redesigned the pricing page using CRO best practices and A/B testing, improving signup conversion by 5 percentage points (8.9%→13.9%)
• Co-won 1st place in the CFE-UCU Accelerator, competing among 10 teams