Pablo – Playwright, Cypress, Postman

A B2C global e-commerce platform enabled seamless access to it's extensive catalog of books and educational resources. Designed for a worldwide audience, the platform provided intuitive browsing, secure purchasing, and personalized recommendations. It supported learners, professionals, and educators in finding the resources they need efficiently.

Pablo was responsible for the following:

• defined and implemented comprehensive test strategies to ensure high-quality software delivery, balancing manual and automated testing approaches to optimize coverage and efficiency;
• evaluated and selected the most effective automation technology, presenting a data-driven business case to stakeholders and securing their buy-in for implementation;
• designed and developed robust automation frameworks for UI and API testing, leveraging Playwright to enhance test efficiency and maintainability;
• led and mentored a small QA team, fostering collaboration, defining workflows, and improving productivity through skill development and process optimization.

A B2B international trade platform designed to streamline global transactions. It enabled secure, efficient order management and facilitated seamless communication with business partners worldwide. The platform enhanced operational efficiency and supports the company’s commitment to delivering innovative medical solutions.

Pablo carried out the following:

• defined and implemented comprehensive test strategies to ensure high-quality software delivery, balancing manual and automated testing approaches to optimize coverage and efficiency;
• designed and developed a robust automation framework from the ground up, incorporating best practices, reusable components, and scalability to support complex testing needs, leveraging Playwright to enhance test efficiency and maintainability;
• conducted performance testing to identify bottlenecks and ensure scalability and reliability under peak loads, utilizing K6.

A system developed to enhance call center efficiency by streamlining customer data management. It provided agents with quick access to organized, centralized customer information, reducing call handling times. The solution improved service delivery and ensures a seamless customer experience.

Among others, Pablo's contributions included the following:

• defined and implemented comprehensive test strategies, aligning with project goals and ensuring full test coverage across functional, UI, and API layers;
• evaluated and selected the most effective automation technology, presenting a data-driven business case to stakeholders and securing their buy-in for implementation;
• designed and developed robust automation frameworks for UI and API testing, leveraging Cypress to enhance test efficiency and maintainability;
• conducted performance testing to identify bottlenecks and ensure scalability and reliability under peak loads, utilizing JMeter;
• led and mentored a small QA team, fostering collaboration, defining workflows, and improving productivity through skill development and process optimization.

CX optimization powered by conversational AI

• Defined and implemented comprehensive test strategies to ensure high-quality software delivery, balancing manual and automated testing approaches to optimize coverage and efficiency.
• Designed and developed robust automation framework from the ground up, incorporating best practices, reusable components, and scalability to support complex testing needs using Selenium + Python
• Led and mentored a small QA team, fostering collaboration, enhancing technical skills, and ensuring alignment with project goals and timelines, resulting in improved team productivity and quality outcomes.