Padmini – Agile, Kanban, SDLC

The role included contributing as a delivery manager to improve an IT framework for a prominent, fully integrated commercial law firm headquartered in Melbourne, Australia.

• Established a bespoke PMO framework aligned to PRINCE2 and PMP principles.
• Introduced governance controls, project lifecycle standards, reporting frameworks, and initiative entry/exit criteria.
• Designed and implemented an IT Procurement Framework to strengthen governance, vendor engagement, commercial oversight, and technology investment decision-making.
• Managed a project portfolio with a combined budget of approximately $3M, including HRIS implementation and National Workplace Modernization Program.

Digital transformation programs across fintech, government, and energy sectors with global cross-functional teams.

• Local Government: served as Interim Program Manager for a $15m+ digital transformation program, including Holidays Act remediation. Developed better business case inputs, governance frameworks, multi-year planning, executive alignment, and SBA rules design.
• Energy: delivered a $5m People & Capability program, recovering stalled initiatives and leading vendor selection. Assessed organisational risk frameworks across New Zealand operations and piloted governance uplift.
• FinTech: delivered a regulatory project alongside API integration on a different program, reducing processing effort to less than 30%. Designed and uplifted their PMO and Analysis framework.

Cloud and web-based solutions for complex visual data science software in the geological sector.

• Led product initiatives for cloud and web-based solutions in geological data science software.
• Elicited requirements for Microsoft Azure cloud migration while balancing on-premise client requirements.
• Introduced company-wide Agile processes across development teams and senior management.

Business Analysis contribution for a popular New Zealand-based cryptocurrency exchange founded in 2014.

• Supported Agile development teams by documenting data feed specifications, process workflows, and user stories for 3rd-party integrations.
• Performed competitor analysis and provided technical recommendations for API improvements.

The first implementation in the UK of an insurance from a software company that provides cloud-based core systems for property and casualty (P&C) and general insurance.

• Elicited client requirements and designed the To-Be state with client and global consulting teams.
• Managed Policy and Billing system releases, including 15+ planned releases and hotfixes.
• Established production data transfer processes to ensure data integrity.

A web application built on the client's platform for Commercial Insurance clients.

• Led Commercial Insurance client transition from a legacy application to the platform.
• Developed business requirements, business solutions, process flows, and data mappings for 15+ monthly releases.
• Conducted enterprise-wide training and workshops on the company's Suite.