Paul – Product management, Product Strategy, MySQL

A B2B SaaS platform for the construction industry, supporting companies in managing their operations and workflows more efficiently. Contributed to scaling the startup from 8 to 20 FTEs and led two direct reports across Customer Success and UX.

• Scaled the entire product across all domains from 0 to 350+ customers and $1M ARR.
• Launched an AI voice assistant in 2024 using GPT-4o Audio, replacing paper-based workflows and cutting admin time by 6x.
• Built an AI agent focused on extracting relevant frontline tasks by parsing unstructured project files, reducing project set-up time by 4x.
• Ran discovery into partner APIs and got the first ERP integration set up one month after release of the public API.

A B2C online used-car sales platform that enables consumers to browse, compare, and purchase vehicles through a digital sales experience. The product streamlines the car-buying journey by bringing vehicle discovery and purchasing activities into one online platform.

• Doubled trade-in conversion rate by trimming form fields down to most price-predictive ones.
• Created auction platform reselling appraisal-rejected cars to dealers, selling 100 cars in first 2 months.

A social audio platform enabling users to connect, communicate, and engage through live and interactive audio experiences. Contributed to its growth from 6 to 15 FTEs and leading 5 direct reports across Sales and Customer Success.

• Landed the first B2B customer by pivoting away from an engaged B2C community when the social audio trend declined.
• Secured and delivered integration of the social audio plug-in in Tamedia's 20 Minuten app after sharpening Angle's positioning as an expert in reader-interaction growth.

A same-day delivery platform enabling fast and convenient delivery of goods to customers. The startup operated with a 40-person team, excluding drivers, and was acquired in 2021.

• Transformed the department from engineering-led to product-led by establishing product operations including vision, KPIs, strategy, and OKRs.
• Cut parcel sorting time by 40% through hands-on warehouse interviews and iterative improvements.

A B2B SaaS platform helping non-desk workforces manage day-to-day operations and stay connected. The company scaled from 12 to 120 FTEs and successfully exited in 2025.

• Earned a promotion from CSM to Senior CSM by growing Mann+Hummel's account to 16K licenses.
• Transferred to Product when the department was formed after being selected by the CTO for deepest customer knowledge.
• Increased integration installs by 20% in 6 months with the release of the Zapier app and SharePoint connector.