Pratap – Kubernetes, Ceph, CI/CD

Itis a global technology consulting and digital solutions company that helps enterprises across industries reimagine business models and accelerate innovation through digital technologies. The project delivered cloud-native platform engineering for enterprise clients migrating workloads to Azure Kubernetes Service. It combined GitOps-driven CI/CD, Terraform-based infrastructure automation, and Istio service mesh so client engineering teams could ship faster with stronger security and observability across environments.

• Designed and maintained CI/CD pipelines (Azure DevOps, Jenkins, GitOps, GitHub Actions) for automated build, test, and deployment workflows.
• Managed AKS clusters, including deployments, scaling, rolling updates, and troubleshooting.
• Implemented Istio service mesh for traffic management, security, and observability.
• Automated infrastructure provisioning with Terraform, including AKS and Istio configuration.
• Built reusable Terraform modules and standardized environments across the platform.
• Configured mutual TLS (mTLS) to enforce secure, encrypted service-to-service communication.

Amdocs is the provider of customer relationship management and order management software systems to the telecommunications industry. The project delivered IT operations and ITSM management for the hybrid cloud and on-premises infrastructure underpinning these carrier-grade platforms. It combined incident, change, and problem management with containerization and automation, ensuring telecom-scale systems remained highly available while reducing costs and risk.

• Managed and troubleshot Linux/Unix servers, improving uptime by 30% and cutting incident resolution time by 40%.
• Served on the CAB Approval Team, reviewing change requests to minimize service disruption.
• Led major incident management, reducing critical outage resolution time by 55%.
• Deployed containerized applications (Docker, Kubernetes, OpenShift), cutting provisioning time by 60%.
• Optimized AWS and Azure environments, cutting cloud costs by 20%.
• Implemented backup and disaster recovery (Commvault) across AWS, Azure, and on-prem, achieving 99.9% availability.
• Automated provisioning with Terraform and Ansible, cutting deployment errors and time by 60%.
• Implemented monitoring and alerting with Prometheus and Grafana for proactive issue detection.
• Strengthened security via IAM best practices and vulnerability remediation, reducing incidents by 35%.

Infosec Ventures incubates and scales cybersecurity products, including HumanFirewall, EmailAuth, and BugsBounty. The project delivered the Linux server infrastructure and cloud migration underpinning these security products, supporting production systems for the company's platforms. It combined automation, service configuration, and Agile delivery to keep infrastructure reliable while reducing manual overhead.

• Managed 500+ Linux servers (RHEL, CentOS, Ubuntu, Oracle) across production and non-production environments.
• Executed an on-premise VMware-to-Azure migration with minimal downtime.
• Automated routine tasks using Ansible and Bash, reducing manual effort by 40%.
• Configured and troubleshot Apache, Nginx, MySQL, Redis, PHP, Node.js, and MongoDB.
• Led cross-functional investigations into application failures and infrastructure bottlenecks.
• Provided L2/L3 support across technical, application, cloud, and infrastructure environments.
• Led end-to-end Agile delivery of PHP and Node.js products.
• Served as escalation point for critical issues and mentored junior engineers.
• Led RCA investigations for high-severity incidents and implemented preventive measures.

OMNiON is a leading provider of premedia services based in Bangalore, India, specializing in imaging, publishing, and interactive programming, serving global media clients on a 24x7x365 delivery model. The project built the production infrastructure supporting this always-on media delivery from the ground up, including Kubernetes and Ceph storage clusters, so image-heavy publishing workloads could run with high availability and data redundancy across the Bangalore and Udupi production centers.

• Deployed Kubernetes and Ceph storage clusters from scratch for scalable, production-ready infrastructure.
• Maintained Linux infrastructure with 99.9% uptime for business-critical publishing applications.
• Managed end-to-end Data Centre operations, including asset management and performance tuning.
• Configured highly available CephFS storage clusters; implemented LVM, SMB, and NAS solutions.
• Configured network services (DNS, DHCP, FTP, NFS, Samba) and handled backups/restores.
• Troubleshot issues across Linux, macOS, and Windows environments.
• Designed cloud infrastructure with Apache CloudStack and optimized Ceph storage for multi-tenancy.
• Deployed and managed containerized workloads using Kubernetes and Docker.
• Performed deep-dive troubleshooting across network and application layers.