Ross – Cypress, Selenium, Postman

A digital collectibles platform that provides verifiable proof of event attendance through collectibles claimed by attendees into their wallets and issued as ERC-721 tokens. As the sole QA across web and mobile, they built the quality layer from scratch, starting with smoke testing and manual regression before introducing a Synpress end-to-end framework covering wallet authentication, on-chain state, and token minting flows.

• Introduced a structured quality layer across web and mobile products.
• Established a smoke testing protocol across all products and ran regular manual audits to catch regressions early.
• Built a comprehensive manual regression test suite from scratch and continuously refined it through weekly execution.
• Architected and built a TypeScript end-to-end automation framework for Web3-specific flows, including wallet authentication and on-chain state handling.
• Extended automated test coverage to token minting flows across multiple networks, including Base, Chiliz, Gnosis, Polygon, Mantle, etc.
• Built a parallel mobile automation suite targeting iOS and generated automated test reports for the team.
• Served as the sole QA resource across web and mobile platforms, performing functional testing on feature releases and participating in requirements gathering.
• Built an AI-powered curation service by integrating an LLM via API to perform first-line assessment of submitted POAPs.
• Built an internal service that automated API-key provisioning and dispatch to approved vendors.

A quantitative fintech platform where users run complex queries over financial data and chain forecasting models together to spot trends, check signals and build forecasts. Came in as the only QA and built the operation from scratch: defect templates, triage workflows, regression checklists and release gates, then automated end-to-end regression against an Angular codebase, first in Cypress and later migrated to Playwright.

• Designed and implemented a structured QA operation from scratch, including defect templates, triage workflows, standardized ticket structures, regression checklists, and release gates.
• Migrated bug tracking from ad-hoc spreadsheets to structured Jira workflows.
• Introduced a release-gating process so new features were validated before reaching production.
• Built and maintained automated end-to-end regression tests executed before every release.
• Designed and executed functional, non-functional, UAT, and post-production tests across the SDLC.
• Captured requirements from stakeholders, authored acceptance criteria, and created feature tickets.
• Authored internal and external documentation including user manuals, technical specifications, and release notes.
• Built API-level test coverage for REST and GraphQL endpoints to validate data correctness.

A one-stop service helping people register businesses in Australia, handling ABN and company registration and domain names on the client's behalf so they skip the full paperwork themselves. Came in as automation supervisor building out the regression suite, then was promoted to QA Manager running 16-18 QAs across 8-10 products and a suite that grew to nearly 2,000 automated test cases, while training manual testers to maintain their own automation.

• Helped select the automation framework and stack the regression suite was built on
• Designed and built an API testing framework using BDD, establishing the foundation for the company's automation capability.
• Trained the QA team on end-to-end test case design and execution and standardized testing practices across product teams.
• Conducted Gherkin training for business analysts so non-technical stakeholders could contribute to automated test scenarios.
• Performed load and volume assessments across AWS database services to determine the best fit for application performance requirements.
• Created and executed load and performance test plans and enforced performance acceptance criteria for releases.
• Led a QA team of 16-18 testers supporting 8-10 in-house products and owned the full quality lifecycle from sprint planning through production sign-off.
• Led a cross-functional upskilling program that trained QA engineers in coding fundamentals and automation framework architecture.
• Designed and executed the testing strategy for migration of multiple services to AWS cloud, including serverless application testing on AWS Lambda using Newman and Apache JMeter.
• Produced executive-level business reports on funnel conversions, A/B testing outcomes, registration flows, and payment blockers.
• Directed production bug triage and scheduled deployment windows for critical issues.

A fitness SaaS platform with web and mobile apps, where users build exercises with notes and videos, then combine them into workouts and stack workouts into multi-week programs. Came in as the only QA and set up the test strategy from scratch, covering bug-filing standards, regression testing and post-production monitoring, then built a Page Object Model automation framework in JavaScript with Selenium.

• Started as the only QA and later hired and onboarded the team as the function grew, defining responsibilities, workflows and quality standards.
• Built and maintained a Page Object Model automation framework covering the core exercise, workout and program-building flows.
• Performed functional testing of newly developed features using black box techniques.
• Wrote business rules, documented requirements and translated them into BDD Gherkin test cases.
• Participated in daily Scrum ceremonies with developers and business owners, providing quality-focused input throughout the development cycle.
• Tested the iOS and Android apps alongside the web platform, covering functional, regression and UI/UX testing across devices.

A tokenized mobile payment system allowing users to transact without exposing card details to merchants. Joined the QA team covering iOS, Android and web, focused on transaction correctness: multi-currency conversion, multi-timezone consistency and routing across acquirers, plus merchant-side ledger and reconciliation reporting.

• Bullet 1 dropped, reordered to end on root-cause analysis, Oxford commas kept consistent with the rest of the entry:
• Executed multi-currency testing scenarios to ensure correct amount capture during currency conversions.
• Validated multi-timezone consistency across distributed services.
• Tested multi-acquirer routing logic and verified transaction routing to the lowest-cost acquirer.
• Verified merchant-side reporting including business ledgers and financial reconciliation reports.
• Executed compatibility testing across multiple operating systems, devices, and network environments.
• Maintained an extensive test case library across version iterations and release cycles.
• Stepped into project analyst duties alongside QA, gathering requirements from stakeholders, and documenting them for the development team.
• Documented and tracked defects in Jira.
• Applied root-cause analysis to diagnose defects and identify edge cases.

A customer-facing telecom web portal for checking bills, managing prepaid or postpaid accounts, and renewing plans, also integrated with backend services like activations and inventory. Joined the QA team in a Waterfall setup, testing functional requirements, documenting defects in HP ALM, and handling UAT and post-production testing.

• Traced defects beyond the portal into backend services including activations and inventory, rather than stopping at the surface flows.
• Identified, analyzed, and documented functional defects in HP ALM and delivered actionable reports to development teams.
• Facilitated user acceptance testing and post-production testing to ensure releases met business and end-user expectations.
• Wrote test scripts from functional specifications in a Waterfall delivery process.
• Contributed recommendations on functional requirements during product design reviews.